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Extended Stay America Select Suites - Grand Rapids - Wyoming
- Hotels
- Wyoming, MI
About this business
Location details
4500 Clyde Park Avenue, Wyoming, MI, 49509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Chandra! We look forward to welcoming you back the next time your travels bring you to the area!
Overall a pleasant experience. However, i don't reccomend driving ANYTHING that is even slightly "eye catching". I have a 26 year old immaculately maintained (but cheap) sports car which drew a bit too much attention from some unsavory loiterers in the parking lot. I live in the Detroit area, and didn't feel comfortable leaving my car unattended in this parking lot (ultimately made arrangements to park elsewhere).
Business response:
We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Woodspring suites staff is extremely nice and attentive to the needs
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Didn’t like late check in after 8 pm. Was kind of weird. Overall ok place to stay.
Business response:
Thank you for sharing your feedback. We are sorry for the delay in check in and for any inconvenience that this caused. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.
Alright Amazing needs a pool and would be great
Business response:
Wow! We are ecstatic to see that you enjoyed such a wonderful experience with us, Jovon! Our friendly and helpful staff will be overjoyed to learn that you were so pleased with their service! We can't wait to welcome you back the next time your travels bring you to the area!
It was ok. Nothing special . Was there only to sleep
Business response:
Thank you for the good review of our hotel, Mark. We are so pleased to hear that our accommodations met your needs. We work hard to deliver clean, comfortable rooms and we're glad you appreciated them. We hope you come back again.
OK placw to stay. This is a nice place to stay if you like Highway noise. The elevator smelled like BO everytime we got into it. The beds were not comfortable, they were just a mattress on springs and they sagged in the middle like a hammock. The clientele were questionable.
Business response:
We can't tell you how disappointing it is to see that you did not enjoy your time with us because of the noise disruptions, bed discomfort and unpleasant odors. We appreciate you pointing these issues out to us so that we can address them with the housekeeping team for further action and review. We sincerely apologize for any inconvenience that was created but wish you all the best in your future travels.
Lots of residents that were "long term" due to COVID or homelessness that roamed the property halls and outdoors around the clock. At check in clerk was nowhere to be found and emergency phone she carried was not working. Waited 45 minutes and she returned with a plate of food and a cup in her hand
Business response:
We are so sorry for the negative experiences you had during your stay with us, Shawn. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Grand Rapids - Wyoming
How is Extended Stay America Select Suites - Grand Rapids - Wyoming rated?
Extended Stay America Select Suites - Grand Rapids - Wyoming has a 3.4 star rating with 1,145 reviews.
When is Extended Stay America Select Suites - Grand Rapids - Wyoming open?
Extended Stay America Select Suites - Grand Rapids - Wyoming is open now. It will close tomorrow at 12:00 a.m.