Extended Stay America Select Suites - Indianapolis - Plainfield

Wasiu 

on Expedia

3 months ago

The rental price is good, but not comparable to other Extended Stay properties I had used. The room was smaller, the bed smaller, furniture insufficient, hygiene very poor, plates and cutleries not available, the bathroom ceiling leaking, and staff unavailable at all times. One staff behavior (Bronson, by name) totally abhorrent. I was in Room 131. Right above me (Room 231), children were jumping and running, making loud thumping noises, the telephone in the room was not working, so I went to the Reception to complain. Brons... read more

Gabrielle 

on Expedia

4 months ago

I appreciated the discounted rate for my stay on the Easter holiday. I researched a few hotels in the area and settled on this one for the price, and specifically because of the description and photos on Expedia. The bathroom photos appear to have updated shower heads and walk in showers. They don't. The first room: everything was sticky or greasy to the touch. When I went to turn on the shower, the water handle nearly came out of the wall and the button to pull to turn the shower on fell off in my hand. The lady at the fron... read more

Josh 

on Expedia

6 months ago

Room was dusty and floor needed swept. Place smelled like marijuana. Doors being slammed all hours. 

Mark 

on Expedia

7 months ago

The floor in room was sticky everywhere after wiping one small spot the color of floor changed so kept wiping larger area and noticed the entire floor was filthy! After wiping floor was a much lighter color. Looked like very dirty mop water was used. Sheets had stains. A bug kept walking across ceiling and tub water leaked entire time 

Courtney 

on Expedia

8 months ago

I couldnt sleep because of all the noise. I have a newborn baby that couldnt sleep either. I tried calling the front desk and they close at 10:30pm it was 2 o clock in the morning. Nobody in that place was sleeping I swear. Couldnt get ahold of anyone to help! I went to the Comfort Inn for the rest of my weekend. 

Javier 

on Expedia

8 months ago

Wifi doesn’t wirk 

Jaimmie 

on Expedia

10 months ago

We had an event and could not arrive until very late. When arriving the service window was closed and there was a sign to call. Upon calling I was told that check in was only 3-6 and since I was only booked for 1 night they could not assist me checking in. I asked what other options I had, he offered to give me a number to call Monday-Friday 8-5 to see about refund.