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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was pretty good. Listing says coffee in common areas, but not available except at “breakfast”, which is available from 6a-9a except the lobby where it is served is locked until 7am.
Business response:
Dear Mohammed, Thank you for choosing Extended Stay America and taking the time to write a review. We're pleased to know that overall your stay was good, but we also understand your concerns regarding the coffee availability. Your feedback is valuable, and we will address this issue to ensure a more fulfilling experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back and provide an even better experience.Sincerely,Hotel Management
Ricky handled my checkout and his customer service is the best! Always smiling and knowledgeable when there are questions.
Business response:
Hi Robert, I am happy to hear that you had a good experience with us here at ESA Jackson North. We look forward to seeing you again soon!
Quick and friendly service!
Business response:
Dear Donisha, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Doors/walls are not well insulated therefore, other people staying at this location are easily overheard (especially when they would stand outside talking on the phone until midnight each night). When we were there, we were told that all kitchen items were available, however, once we got there, we could not get a coffee maker. So that left us searching for coffee in the area each morning. NOT a great start to our day. The office staff was apologetic, and really nice. It just turned into a daily inconvenience.
Business response:
Dear Jamie, Thank you for evaluating your stay with us. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. We certainly understand the frustrations and apologize for the inconvenience caused. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Your comfort and satisfaction are our top priority, and we hope to welcome you in the future to enjoy the elevated experience... read more
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 2,076 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.