Extended Stay America Select Suites - Jacksonville - Baymeadows

Business response:

Aufer, thank you for your visit. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for taking time to post a review. We are sorry our housekeeping services were disappointing. We have procedures in place to inspect every suite, we apologize that steps were missed. Our team has been informed and will take whatever action is needed to prevent a future occurrence. We appreciate your valuable feedback and hope you will give us a chance to make a better impression. Sincerely, Hotel Management 

Business response:

Dear Valued Guest, We want to thank you for your recent stay with us and for taking the time to post your review.We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably we failed during this process and for that I am sorry. We can absolutely do better andwe hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Pam, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Alonzo, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and comfortable bedding. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Sandra, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management