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Extended Stay America Select Suites - Kansas City - Stadium
- Hotels
- Kansas City, MO
About this business
Location details
8805 Leeds Road, Kansas City, MO, 64129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t happy that they didn’t have my room I reserved.
Business response:
Thank you for your feedback. I'm terribly sorry your preferred room type was not available. There are so many reasons this can happen and we are sorry this part of your stay was disappointing.
Helpful and trusting I love this place. They are so nice
Business response:
We love to hear that our terrific staff impressed you. Thank you so much for letting us know, Carmon.
I like the clean room. I lile thr friendly helpful staff. The location was great. Parking was a little tight, but we arrived late, still found a spsce.
Business response:
Thank you for reviewing our hotel. The WoodSpring Suites team is glad to hear you had a pleasant stay and enjoyed our great rooms and wonderful staff, but sorry to hear that our parking was a little tight during your stay. We would love to welcome you back again.
I liked the location it has a fantastic view. I didnt like the fact they didnt have any amenities ... the bathrooms didnt have soap or enough towels. Staff wasnt friendly or wasnt even there when we needed.
Business response:
Thank you for your thoughtful comments. We appreciate hearing from you. We're sorry you were not expecting our limited amenities and were disappointed because of this. We wish you the very best in your travels ahead.
Management are the Best Management were the best. So helpful. I will come back
Business response:
We love providing great service to our guests and we are absolutely delighted that you took some time to compliment us. Thank you, Carmon!
Great
Business response:
Thank you for the super rating! We're so glad you had a great stay with us. #WoodSpringGuestsRock #WoodSpringGreatStay
Great place to stay. Id stay there again. No coffee pot or continental breakfast but a nice spot to sleep.
Business response:
Thank you for your review. We're sorry you missed breakfast and coffee. As a value-focused hotel that specializes in extended stays, we do not provide all of the amenities you might find in a traditional hotel. This helps us keep our rates affordable. We hope to see you again soon the next time you need a simple, clean, affordable stay.
It smelled bad and didn’t feel clean. There was no shampoo. Several other guest had many more issues so we got lucky but I wouldn’t go back!
Business response:
I'm so very sorry for the frustrations and great inconveniences you experienced during this stay. This is not at all the first impression we were aiming for and we are sorry we've disappointed you. Best wishes in all your future travels.
A year ago this was a great property we would have stayed at time and again. This time we were given a room that smelled strongly of chemicals and was missing pillow case covers (although they did eventually get these to us). There were cigerette butts on the floors of the entire building and a mild pot smell. Lots or people wandering around, giving you side eyes, and making it a little uncomfortable. We won't be staying there again.
Business response:
Thank you for allowing us to be your hotel of choice during your travels. We truly appreciate and value your feedback and we are delighted to welcome you back every time you’re able to visit. Thank you for pointing out an unpleasant odor so we can know better how we are coming across and address this.
Frequently asked questions about Extended Stay America Select Suites - Kansas City - Stadium
How is Extended Stay America Select Suites - Kansas City - Stadium rated?
Extended Stay America Select Suites - Kansas City - Stadium has a 3 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Kansas City - Stadium open?
Extended Stay America Select Suites - Kansas City - Stadium is open now. It will close tomorrow at 12:00 a.m.