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Extended Stay America Select Suites - Melbourne - West Melbourne
- Hotels
- West Melbourne, FL
About this business
Location details
4650 West New Haven Avenue, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was ok but full of cockroaches. I do mean full. Bed wasnt comfortable. Otherwise was ok. Front desk closed most of the time with no lobby.
Business response:
Dear Guest, Thank you for sharing your experience with us. We regret that the overall condition of the room did not provide the level of comfort expected, particularly regarding cleanliness, which understandably affected your sense of ease during the stay. We also recognize that mattress comfort and limited access to on-site assistance impacted your ability to fully relax. Additionally, the availability of common areas and consistent front desk presence play an important role in guest convenience, and we understand how their... read more
Yes
Business response:
Dear Guest, Thank you for rating your visit with us. We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
The room was clean and staff was good.
Yes
Business response:
Dear Guest, We are thrilled to see that you received a perfect score for your stay! Thank you for choosing Extended Stay America and for taking the time to share your feedback. It is great to know your visit met your expectations. We truly appreciate your support and look forward to welcoming you back for another enjoyable and comfortable experience. Sincerely, Hotel Management
Amazing place especially the one who work there xoxo
Yes
Business response:
Dear Guest, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic review. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
ROOM WAS CLEAN AND LARGE AND STAFF WAS GOOD
Room was nasty.
Business response:
Dear Guest, We’re very sorry to hear that the condition of your room was not acceptable. Cleanliness is an essential priority for us, and we take it very seriously. What you described does not reflect our standards, and we regret that this caused disappointment during your stay. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Melbourne - West Melbourne
How is Extended Stay America Select Suites - Melbourne - West Melbourne rated?
Extended Stay America Select Suites - Melbourne - West Melbourne has a 3.3 star rating with 2,189 reviews.
When is Extended Stay America Select Suites - Melbourne - West Melbourne open?
Extended Stay America Select Suites - Melbourne - West Melbourne is open now. It will close tomorrow at 12:00 a.m.