Extended Stay America Select Suites - Memphis - Cordova

Business response:

We appreciate you taking the time to write a review about your stay at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Jackie, we are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth, and hospitality. This behavior is highly unusual, andwe have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you again for being our guest and we look forward to serving you again in the future. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're happy to know our prime location was ideal for you and that you liked your well-maintained room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Business response:

Thank you for the feedback. We are sorry to know you didn’t like our breakfast offerings and that our location wasn’t appealing to you. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Kozetta, thank you for choosing Extended Stay America while here for a family outing. We are glad to know you enjoyed your stay with us and liked our well-kept property. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Kerissa, thank you for the kind review of Extended Stay America and recommending us to others. We are thrilled to know you had an excellent stay with us and that you also enjoyed the comfort of your well-maintained room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management