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Extended Stay America Select Suites - Memphis - Cordova
- Hotels
- Memphis, TN
About this business
Location details
8110 Cordova Center Dr., Memphis, TN, 38016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but needs work I was left outside for 30 mins because no one wa6d at the front desk. I knocked and called for help. The room was very clean and nice. The breakfast needs improvement. It is a good safe neighborhood. I would stay there again just because of the rooms.
Business response:
Guinevere, thank you for staying at our hotel. We are pleased to know you liked our suite and overall had a pleasant visit, but we are sorry for the inconvenience caused at the time of check-in and regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We look forward to your next visit so that we can provide you with a much better experience. Sincerely, Hotel Management
Breakfast consisted of packets of instant oatmeal, packets of instant grits, small muffins, and or granola bars. Pretty good coffee though.
Business response:
We are glad you were comfortable here, and you took advantage of our complimentary grab-and-go breakfast. We want you to start the day off right, and we are pleased we could help. Thank you again for staying with us at Extended Stay America and the perfect rating. We look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management
The staff was great Nothing else to say Nothing else to say Nothing else to say
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Home away from home
Business response:
Laetta, thank you for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Home away from home
Business response:
Laetta, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
This place was an amazing value as a one night stay on our way passing through. Clean, big, spacious rooms for our family, was like being in an apartment. No pool and barebones amenities were the only downside, but it’s not a hotel it’s an extended stay so for the price it was amazing. Everyone was nice and property was clean and well kept.
Business response:
Thank you for staying with us at Extended Stay America. We are glad you loved our well-maintained property and comfortable suits. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit. Sincerely, Hotel Management
Would like a better selection on the continental breakfast
Business response:
Charles, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Needs newer appliances and mattresses The hotel was in medium conditions, the sofa bed was disgusting when opened. There was old blood stains and crusty white things in it. Couldn’t sleep on it. The refrigerator had rusted stains all over the side. Very bad to look at, otherwise it’s old but its works.
Business response:
Salman, thank you for being our guest. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Memphis - Cordova
How is Extended Stay America Select Suites - Memphis - Cordova rated?
Extended Stay America Select Suites - Memphis - Cordova has a 4.5 star rating with 999 reviews.
When is Extended Stay America Select Suites - Memphis - Cordova open?
Extended Stay America Select Suites - Memphis - Cordova is open now. It will close tomorrow at 12:00 a.m.