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Extended Stay America Select Suites - Mobile - Daphne
- Hotels
- Daphne, AL
About this business
Location details
29838 Frederick Boulevard, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the price 👍
Business response:
Dear Alexis, Thanks for the review of your recent stay at Extended Stay America. We're glad to hear that you found our hotel's price to be appealing. We strive to offer competitive rates while maintaining the quality of our services. It's great to know that you found the pricing to be satisfactory. We appreciate your feedback and hope to welcome you back in the future.Sincerely,Hotel Management
We arrived very late and only stayed one night. The staff member was friendly and polite. The area around the hotel is nice. The room was a little bit of a disappointment; not bad, just okay. I am used to seeing higher quality furniture, amenities, etc for the $100 rate. Clean. But Older. Nothing special. Small rust spots on the fridge. Thin comforter. Not what I was expecting based on photos posted online. Maybe it’s because we had a (therapy) dog with us… Either way, we would stay again.
Business response:
Dear Elizabeth, Thank you for being our guest. We are glad that, overall you were pleased with your stay. It is always encouraging to receive positive feedback, particularly when it comes to our valued guests. In addition, please know that your comments regarding the room have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Did not discover that Microwave did not heat up, until morning and no one around at 6:30 am. Very quiet though!
Business response:
Dear Lora, We thank you for your recent stay and for taking the time to post your review. We do apologize for the inconvenience that you faced in regard to the microwave during your visit. We will share your feedback to ensure it is in a better condition to use. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management
The staff was helpful!
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Business response:
Dear Patrick, We hope that you enjoyed your stay overall, and we would love another opportunity to welcome you back for a flawless experience.Sincerely,Hotel Management
I think they are trying to make it better If you are just looking for somewhere to just lay your head down and sleep, this is your spot. If you value luxury and sanitation, this is not your spot. It served its purpose for us for one night, but never again.
Business response:
Dear Guest, Thank you for taking the time to leave your feedback. Our team strives to provide well-maintained and clean accommodations for every guest so they have a pleasant stay. However, we seem to fail and disappoint you in some areas, making you feel undesirable to return. We apologize for not meeting your expectation and will share your feedback with all the staff; so that we can work harder to achieve a higher level of cleanliness, better service, and smooth maintenance moving forward. We are committed to improving ou... read more
Beware of General Manager I had an amazing 5 week stay here and had planned to stay even longer due to the great staff and people who stay here. Unfortunately, the general Manager Amy Walker is very unaccommodating. When i requested 15 mintues extra to be able to get my funds secured for a sixth week here, she called the police and had me escorted from the premises and tresspased. I called her the c word. Checkout was at 11 am. I was off the property by 1130am.
Business response:
Thank you for your candid review and rating Heathyr. We are so sorry for the troubling incident and that your stay was interrupted. We are always looking for ways to improve and will make sure that we address this with the team for further review.
Frequently asked questions about Extended Stay America Select Suites - Mobile - Daphne
How is Extended Stay America Select Suites - Mobile - Daphne rated?
Extended Stay America Select Suites - Mobile - Daphne has a 2.9 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Mobile - Daphne open?
Extended Stay America Select Suites - Mobile - Daphne is open now. It will close tomorrow at 12:00 a.m.