Extended Stay America Select Suites - Oklahoma City - Del City

Business response:

Dear Casey, Thank you for your feedback! We're glad that the check-in and check-out process was seamless for you. We strive to make every part of your stay as convenient as possible and appreciate your kind words. We look forward to welcoming you back soon to Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Guest, While we are glad you had a satisfactory stay overall, we are sorry for the issues you encountered. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness. Thank you again for choosing our hotel for your stay. We hope you will give us another oc... read more

Business response:

Dear Kendra, Thank you for choosing Extended Stay America. We are delighted to hear that you enjoyed your guest room and had a comfortable stay during your visit, especially that you were able to get a great night’s sleep! Our team is committed to maintaining high accommodation standards, and we will make sure to share your positive feedback with them. We truly appreciate your thoughtful review and look forward to welcoming you back in the future.Sincerely,Hotel Management 

Business response:

Dear Mehgan, We appreciate your rating. Our goal is to ensure guest satisfaction, and we sincerely apologize for the issues you experienced during your stay. Thank you for choosing us, and we hope to welcome you back soon.Sincerely,Hotel Management