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Extended Stay America Select Suites - Orlando - Sanford - Airport
- Hotels
- Sanford, FL
About this business
Location details
2727 South Orlando Drive, Sanford, FL, 32773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly. The room was spotless but could use new pillows. Check in and check out was fast and easy.
Business response:
Thank you for the great review, Sandy. We're so glad you enjoyed our clean rooms and friendly staff. We appreciate your suggestion for more pillows and will forward it to upper management. We hope you come back again for another wonderful stay with us.
Business response:
We are so glad you had a comfortable stay with us. Thank you for the good rating.
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
There were a number of things that we find in hotels that we paid less for like a easy chair, working alarm clock or hand towels that were absent from this room.
Business response:
It is extremely disappointing to read all the issues that you experienced during your stay. I can't tell you how hard we work to provide an exceptional amount of hospitality, customer service and all all-around pleasant stay for each guest. Seeing that this is not how we came across because of not having the items mentioned, shows us that there are areas that we can improve upon. We're so sorry we disappointed you and we wish you all the best in your future travels.
Business response:
Wow! Thank you so much for this wonderful rating! We are thrilled to see that you enjoyed such an exceptional stay during your time with us!
Business response:
We appreciate this great rating and we are so glad you chose to stay with us, Karen! Thank you!
Staff is very helpful and accommodating. Hotel itself is in above average overall condition and is a good value for its cost.
Business response:
We are so pleased to hear you appreciated the clean room and great staff, Alan. We work hard to provide an all-around great guest experience and we love hearing from satisfied guests. It makes our day! Thank you for reviewing our hotel.
I thought the property was very misrepresented. Thwew were empty buildings and graffiti all over. It was a verybad area.
Business response:
I'm very surprised to read your comments and apologize that you had such a disappointing stay. Thank you for sharing your feedback so we know how we came across during your visit with us.
Dirty and no one was ever at the front desk room smelled weird didn’t feel totally safe
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you experienced such unpleasant odors, problems reaching the front desk and that you didn't feel safe, during your time with us. We can't tell you how disappointing it is to see that we did not deliver the high quality of service that we strive so hard to give each guest. We appreciate you reporting these issues so that we can make sure that we address them at the property level and improve them for all our current and future guests.
Frequently asked questions about Extended Stay America Select Suites - Orlando - Sanford - Airport
How is Extended Stay America Select Suites - Orlando - Sanford - Airport rated?
Extended Stay America Select Suites - Orlando - Sanford - Airport has a 2.2 star rating with 2,257 reviews.
When is Extended Stay America Select Suites - Orlando - Sanford - Airport open?
Extended Stay America Select Suites - Orlando - Sanford - Airport is open now. It will close tomorrow at 12:00 a.m.