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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All I have to say is that you get what you pay for. U pay little don't expect much. It was just a roof over my head.
Business response:
Dear Michael, Thank you for your recent stay with us. We appreciate you taking the time to share your rating. We genuinely regret not meeting your expectations, as our goal is to provide an excellent visit for every guest. We always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your complete satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely,Hotel Management
Killed 4 roaches in bathroom, so leave lights on.
Business response:
Dear Ronald, We extend our gratitude for taking the time to review your stay at our hotel. We know a fresh, clean hotel lights our mood for a beautiful holiday. Therefore, we sincerely apologize for any inconvenience caused, as it can disturb our peaceful rest. Our hotel is committed to ensuring cleanliness and providing the best hospitality service to all guests. As such, the issues will be addressed appropriately, so no one has to encounter this unpleasant environment. We hope you will give us another chance to show you th... read more
Theres no one at front desk at night. But its ok parking accessible. The only issue i had was tinny roach at the shower, then another one goes around at the floor and another on the bed while getting ready to sleep.
Business response:
Dear Josue, Thank you for choosing us. Please accept our sincere apologies for not providing the attentive service we strive to provide every guest. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider staying with us aga... read more
The service was excellent!
Business response:
Dear April, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Business response:
We are so happy to see that you enjoyed your time with us, Jefferson! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Fique aqui se realmente precisar economizar O chão do quarto parece que nunca foi limpo de verdade, a sensação é que é grudento. A roupa de cama estava limpa, tinha uma pequena barata que entrava atrás da geladeira o tempo todo. O pessoal da recepção é bastante cordial mas o hotel tem uma característica que você mesmo que tem que levar todo lixo até uma lixeira distante, as toalhas são trocadas apenas se você pedir na recepção e a limpeza do quarto é apenas uma vez por semana ou seja não aconteceu nenhuma vez durante a minha... read more
Business response:
Hello Rejane. We appreciate your honest and detailed review. Please accept our sincerest apologies for the issues that you experienced while with us. Our team works hard to create a super clean and comfortable stay, and we can't apologize enough that this did not come across. We will make sure that we communicate with the proper channels to prevent this from happening in the future.
Roaches
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 852 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.