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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was extremely dirty. Crumbs, dirt, stains, chunks of food, some unidentifiable red liquid on the ceiling 😶. The staff were helpful and the room had a nice kitchen with stove, fridge, and freezer. There were also several people drunk in the halls and alcohol was spilled on the floor...not the best.
Business response:
Dear Karissa,We are sorry to learn that your accommodations fell short of our expected standards for cleanliness and upkeep. Our goal is to provide a spotless, comfortable environment for every guest, and we regret that we missed the mark during your stay. We are actively addressing the issues to ensure that the private spaces and common areas consistently meet our high standards. We appreciate your kind words about our team and the fully equipped kitchen, and we're glad these aspects helped balance your experience. Thank yo... read more
Good
Nice, easy and affordable
Business response:
Dear Robert,Thank you for the fantastic review of Extended Stay America. We’re so glad that your stay was easy and affordable. It’s always our goal to provide a comfortable and convenient experience for our guests, and we’re thrilled to know we were able to meet your expectations. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Great staff
It was ok, the hotel is pretty outdated, but the staff is very nice!
Business response:
Dear Mariela,We’re glad that our staff made a positive impression during your stay, as we strive to create a welcoming and helpful environment for all of our guests. We understand that the condition of the property may not have fully met your expectations, and we appreciate you bringing this to our attention. Rest assured, we are continually working to improve our facilities to serve our guests better. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Lovely facility clean, quiet and my dog loves walking the perimeter
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 1,992 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.