Extended Stay America Select Suites - Phoenix - Peoria - Sun City

Business response:

Dear Guest, We are very glad you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing such positive feedback with us at Extended Stay America. We are delighted to know that your experience left a strong impression and brought you satisfaction. Our team truly enjoys creating welcoming stays, and your kind words mean a lot to us. We look forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your experience. It is great to know that the area felt safe and that our pet-friendly environment further enhanced your visit. Creating a comfortable, welcoming space for both guests and their companions is very important. Your feedback is truly appreciated, and we look forward to welcoming you again for another pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Our goal is to provide every guest with an exceptional stay; therefore, we are disappointed to know of the air conditioning issue in your room. It is observations like yours that give us the valuable information we need to serve our guests better. Thank you for this thoughtful review; we appreciate you choosing Extended Stay America while in the area. We look forward to your return! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed with your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. On a brighter note, we are gald you had a memorable encounter with our front desk staff. Thank you once more, and we hope you will give us another chance to provide you with the exceptional stay y... read more