Extended Stay America Select Suites - Phoenix - Peoria - Sun City

Business response:

Dear Guest, Thank you for sharing such positive feedback with us at Extended Stay America. We are delighted to know that your experience left a strong impression and brought you satisfaction. Our team truly enjoys creating welcoming stays, and your kind words mean a lot to us. We look forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your experience. It is great to know that the area felt safe and that our pet-friendly environment further enhanced your visit. Creating a comfortable, welcoming space for both guests and their companions is very important. Your feedback is truly appreciated, and we look forward to welcoming you again for another pleasant stay. Sincerely, Hotel Management 

Business response:

Dear Guest, We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to know your stay at Extended Stay America was a comfortable one overall. It is wonderful that you felt secure during your visit and that the location suited your travel needs well. We strive to provide a fresh and welcoming experience for every guest, and it’s encouraging to know your stay reflected that effort. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We are glad you liked your room and that the team member at the front desk gave you a warm welcome. At the same time, we regret that the overall atmosphere did not fully meet expectations, as every guest deserves a comfortable stay. Feedback like this helps our team continue improving the experience for future visits. We truly appreciate the balanced perspective and would be happy to welcome you back for an even better stay next time. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed with your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. On a brighter note, we are gald you had a memorable encounter with our front desk staff. Thank you once more, and we hope you will give us another chance to provide you with the exceptional stay y... read more