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Extended Stay America Select Suites - Phoenix - West
- Hotels
- Phoenix, AZ
About this business
Location details
1360 N 43rd Ave, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleased My stay has been uneventful. The manager Kyra , i think her name was , she was very helpful and personable. In fact all the staff was very curtious and professional.
Business response:
Dear Duaine, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our courteous and professional staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Sincerely,Hotel Management
There is a lot of cucarachas And the floor are really dirty.
Business response:
Dear Pedro, Thank you for your review. We apologize for not meeting your expectations during your stay. We take cleanliness seriously and will address your concerns with our housekeeping staff. We are committed to maintaining a pest-free property and will schedule a professional inspection and treatment of your room. We hope this unfortunate experience won't deter you from staying with us again. We look forward to welcoming you back and providing you with a flawless experience.Sincerely,Hotel Management
Enjoyed my stay
Business response:
Dear LAPARIS, We are thrilled you had a great stay at Extended Stay America. We aim to provide our guests with the best services and accommodations, and we are glad we have succeeded. We value your comments and look forward to welcoming you back so on! Sincerely,Hotel Management
Other than the police activity that occurred in the entrance to the hotel from a car chase and helicopter flying above , it was an ok stay
Exception service even giv n the inconvenience of my late arrival. Blessed and highly favored.
Business response:
Dear Regina, We truly appreciate your kind words and are delighted to know that we were able to accommodate you despite your late arrival. Providing exceptional service is our priority, and we're thrilled to know we succeeded in making your stay enjoyable. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
The front desk was very friendly and there very quick and fast about getting you into a clean sanitized room the rooms are very cozy with home appliances and the environment is very pleasant , thanks to the lady who helped me I believe her name is Kara thank you Felipe Odell Jr
They sent me to a dirty room
Business response:
Dear Delores, Thank you for sharing your review with us. Please accept our sincerest apologies for the issues you experienced in your room. We are working with our housekeeping managers to prevent this from happening again. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - West
How is Extended Stay America Select Suites - Phoenix - West rated?
Extended Stay America Select Suites - Phoenix - West has a 2.9 star rating with 1,139 reviews.
When is Extended Stay America Select Suites - Phoenix - West open?
Extended Stay America Select Suites - Phoenix - West is open now. It will close tomorrow at 12:00 a.m.