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Extended Stay America Select Suites - Phoenix - West
- Hotels
- Phoenix, AZ
About this business
Location details
1360 N 43rd Ave, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 4-star rating. We are so glad you chose to stay with us.
The elevator is super slow and the bed is a little hard but Overall it was pretty good the staff was super helpful I'd definitely stay again
Business response:
We are so glad your stay (minus the elevator and bed issues) was a great one, Jennifer! We appreciate very much hearing your insights and we thank you for this feedback so we can continue to improve. We would love to see you again!
Need more specific info and consistent answers pertaining to how to renew
Business response:
Thank you for this feedback. We appreciate hearing from you.
needs a toilet cleaning brush and a broom & dust pan in each room. Very nice staff, super deal for money. Would stay there again. Do bring or ask for dawn, sponge for dishes and bring some disposable plates & utensils.
Business response:
Thank you for this great feedback and terrific tips for other travelers. We are so glad you've had an enjoyable stay with us.
Rude supervisor during check in, party people The hotel is filled with party people and different smoke smells. Check in was uncomfortable. Though I had a very nice man checking me in, a lady was in the office as well and said something to her coworker to the effect of "how long have you been here? Learn to speak English." It was unnecessary as I understood him perfectly and he looked very defeated afterwards. Unfortunately, the room was marked as clean in the system but when we got to our room, it was NOT ready for guests. ... read more
Business response:
I'm so sorry to hear about your unusual interaction at check-in and apologize for the condition of the first room you were provided. I'm glad we got it all straightened out and we appreciate hearing from you.
Extended Stay One of the best hotels and friendliest staff
Business response:
We're so happy to receive this wonderful feedback. Thank you for sharing this review with us!
Clean and inexpensive Clean basic no frills but very inexpensive. For just a clean place to sleep and shower it’s perfect.
Business response:
We are so glad our affordable accommodations met your needs during this stay. Thank you for the review.
Everything was great I enjoyed my stay. I went the next day to try to extended my stay but they had already sold my room from underneath me. That was very upsetting
Business response:
I'm so glad you had a wonderful stay but sorry that we could not extend it. We sure hope to see you again.
Very Secure and comfortable Over all it was very nice, the front desk is a little under staff, they need more employees, but the rooms were very clean and really nice, and safe and secure. once in awhile the elevator would get stuck but all you have to do is bang on the door and it becomes unstuck. in fact after staying at another place for 6 days i returned back to this establishment for another 30 days.
Business response:
Thank you for this wonderful feedback. We are so glad you enjoyed your stay and returned for an even longer one with us! We appreciate you.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - West
How is Extended Stay America Select Suites - Phoenix - West rated?
Extended Stay America Select Suites - Phoenix - West has a 2.9 star rating with 1,139 reviews.
When is Extended Stay America Select Suites - Phoenix - West open?
Extended Stay America Select Suites - Phoenix - West is open now. It will close tomorrow at 12:00 a.m.