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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It smells bad, but overall my stay was okay.
Everything was perfect except when the elevator broke down
Business response:
Dear Natalie, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations, except the elevator broke down. Maintenance issues occasionally arise, but we fix them as quickly as possible to be functional. We are sorry this occurred during your stay. We hope this isolated incident will not keep you from coming again and hope you will revisit the next ... read more
Staff was very pleasant and friendly, room appeared to be clean however was very shocked to find soiled tissue and a man’s soiled T shirt in bathroom trash can. This made me feel very uncomfortable about what might not have been sanitary in rest of room. Since I had booked room for a critical family situation it became my decision not to stay the second night.
Business response:
Dear Guest, Thank you for choosing us. We are sorry for not meeting your expectations. Our housekeeping team works hard to keep the area clean and fresh; therefore, we regret if they overlooked a few issues in your room's preparation, and we apologize for the inconvenience. We have discussed this with our staff, and steps are being taken to ensure this is not repeated. Considering other positive highlights, please allow us another opportunity to accommodate you, and we are confident we can replace this experience with a more... read more
Everything was all right was clean safe bye
Cleanliness of the common areas needed attention. In my room, there was a smell. Also, the fixtures were worn.
Business response:
Dear Sharon, Thank you for staying with us and sharing your review. We are disappointed to read about the cleanliness issue with our hotel, and we will address this immediately. Our staff's top priority is to provide a clean environment for our guests; therefore, we are genuinely sorry for not meeting these expectations. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the experience you deserve.Sincerely,Hotel Management
Not nearly as nice as when it first opened. It was a place to sleep when the urgent need arose.
Business response:
Dear Jean, Thank you for sharing your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,161 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.