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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy to see that we left such a great impression on you, Barbara! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Nice location, pretty hotel. Bathroom fixtures were not cleaned, they should be shiny, and toothpaste spatter on mirror frame. Walls paper-thin -- someone had a yappy dog that started barking early every morning and was allowed to bark for a good hour! Hall carpets are stained and dirty
Business response:
We are happy to see that you enjoyed our convenient location but are so sorry that you encountered issues with cleanliness and disruptive noise levels. We work hard to deliver a high level of cleanliness and hospitality and we are so sorry that we fell short in these areas during your time with us. We will make sure that we address these concerns with our housekeeping team for immediate resolve and action to avoid this in the future. Thank you for your feedback and we hope that all your future travels are wonderful ones.
Property well kept and clean although rugs in hallway were stained. Minimal amenities but that is very clear in hotel description. Perfect hotel for when you need just a place to sleep.
Business response:
We hope our Simple philosophy was just what you were looking for and we appreciate hearing from you! We are so glad our accommodations met your needs during this stay and we are delighted that it was a 'Simple. Done Better.' experience for you.
It’s a newer hotel. That’s all the good I can say
Business response:
We hope our Simple philosophy was just what you were looking for and we appreciate hearing from you! We are so glad our accommodations met your needs during this stay and we are delighted that it was a 'Simple. Done Better.' experience for you.
Business response:
Nothing makes us more happier than to see that you enjoyed a wonderful time at our clean and spacious suites! Thank you so much for allowing us to host you and we hope to see you again soon!
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Casey! We hope to see you again soon!
The room smelled like cigarettes. Very basic accommodations.
Business response:
We are so sorry for the offensive odors that you experienced as we know the negative impact that it can have on you during your time with us. We look forward to addressing these issues with our housekeeping team to improve the quality of service that we are providing to each of our guests.
The facilities and room are nice but if you’re expecting to use a hair dryer make sure you take your own. The kitchenette is very nice but there are no utensils or pots & pans.
Business response:
We apologize that we don't offer hair dryers and that we have unique amenities which are different than other hotels. I’m so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning,linen changes and cookware). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels. We will use your feedback to improve in the... read more
As i was checking in, the family who checked in before me came down to complain that their room on the 4 floor was infested with roaches. Later, in the elevator a guest told me his 4th floor room had bed bugs and he was looking to check out. My room on 3 was clean enough but it smelled stale like smoke. Someone had definitely smoked in the room prior. I would prefer not to stay there again.
Business response:
Thank you for taking the time to review your stay at our hotel. We are extremely disappointed to read that this was your experience with us. This is not at all the impression that we wanted to leave you with and apologize that you encountered pest sightings and unpleasant odors. Any time there are reports of pests we act immediately and act swiftly through our pest control provider to prevent these issues in the future. We sincerely apologize for the inconvenience that this caused during your stay.
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,162 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.