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Extended Stay America Select Suites - Tuscaloosa
- Hotels
- Tuscaloosa, AL
About this business
Location details
4600 Doris Pate Dr, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady checking us in was friendly, super nice, and helpful, but the facility itself was awful. The room was small, the refrigerator had rust all over it, the bathroom cabinet was tiny, and there were no updates such as USB charging ports. I would not stay there again.
Business response:
Dear Patti, Thank you for being our guest and sharing your feedback. We’re glad to hear that our front desk team made a positive impression with their friendliness and helpfulness. However, we apologize that the room size, furnishings, and lack of modern amenities impacted your comfort, and we regret the inconvenience this caused. Your comments have been shared with our team to help enhance the guest experience and address areas for improvement. We hope you will allow us another opportunity in the future to provide a visit t... read more
I was there for work the staff was friendly and made me feel like family I will stay there again the next time I'm in town
Business response:
Dear John, We’re thrilled that you felt like part of the family during your work trip at Extended Stay America. It’s wonderful to know our team’s friendly and attentive service made your stay memorable. It is always a joy to see our guests are excited about returning; we look forward to it! Sincerely, Hotel Management
I was here for work the staff made me feel like family
I was there for work and the staff makes me feel like family
N/A
Business response:
Dear DeAndre, Thank you for taking the time to review your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always strive to exceed our guests' expectations; therefore, we apologize if we fell short during your visit with us. Thank you for choosing our hotel. We hope you will give us another opportunity to welcome you to the exceptional experience we provide. Sincerely, Hotel Management
Staff is always nice and when you need something they are always there to help. I have had a couple of days that I have been sick they have made sure I have what I need!
Not a lot of places around to dine at.
Business response:
Dear Guest, Thank you for your feedback. We understand that the availability of dining options is an important aspect of a comfortable stay. We acknowledge your comment about the limited number of dining places near our property. We are always looking for ways to enhance our guests' experiences, and your feedback is valuable in helping us identify areas for improvement. We hope that despite this, you found your stay to be satisfactory. We hope to have the opportunity to serve you again in the future. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - Tuscaloosa
How is Extended Stay America Select Suites - Tuscaloosa rated?
Extended Stay America Select Suites - Tuscaloosa has a 3.1 star rating with 514 reviews.
When is Extended Stay America Select Suites - Tuscaloosa open?
Extended Stay America Select Suites - Tuscaloosa is open now. It will close tomorrow at 12:00 a.m.