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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay, but expensive I am glad it is as clean as it used to be few years ago, but why it is twice the money now?
Really nice and quiet weekend stay I really enjoyed having a lovely kitchen stocked with the essentials for my weekend visit to the area. I was able to store my fruits and veggies in a full-size refrigerator and prepare food the way I like it. The staff were great and the accessibility to the different places I had to go was perfect too.
Nice hotel for the price I had to stay in this hotel while some repairs were done to my house. It was pleasant and the staff were pleasant too. And the price was good in comparison to the others around the area. The laundry area was good too with about 4 or 5 washing machines and about 8 dryers. The front desk were prepared to provide you with needed quarters for the laundry. It's $2.00 per use of washer or dryer. They had a grab and go breakfast bar which could've been a bit better. They had some fresh fruits like apples, o... read more
Business response:
Thank you for taking the time to post a review of our hotel. I'm glad to hear that you enjoyed our staff, laundry facilities and our location. I will be sure to share your kind remarks with our team. Still, I apologize that our grab-and-go breakfast did not fully meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you again for your comments. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Close to a shopping center Our stay was okay but I would suggest that house-keeping should be done. We stayed there for 2 nights and three days but there was no housekeeping done to our room during our duration of stay.
Business response:
Maria - I appreciate you taking the time to write a review of your experience with us. I apologize if our housekeeping policy was not explained to you upon checking in. We offer housekeeping services to guests staying eight or more nights; however, please know that these services are always available upon request for an additional fee. Your comments will be helpful as we continue to improve our guest experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Location is good The location of the hotel is good, as it is close to 270 and one of the many shopping centers is Germantown. However, I found trash and dishes under my bed, the caulking in the bathroom was cometelt peeled away in some areas, and the walls are thin which allow you to hear conversations in several rooms. The staff was courteous and accommodating. The commentary breakfast, while it is a nice gesture, was lacking in options and was comprised of packaged goods.
Business response:
Mark - Thank you for taking the time to write a review of your stay. I am so glad that you liked our hotel's location and our staff's great service. Still, I am sorry that your room was unclean and our grab-and-go breakfast did not meet your expectations. In response, our housekeeping staff is working to deep clean your room and together we are going to be improving our cleaning procedures so that this is not an issue moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your ... read more
Just what I needed This was an overnight stay and this place was perfect. The room was clean and quiet. Glad it was close to food.
The hotel was quiet, clean, roomy and all-around great. The one criticism I can make is that if you are sensitive to dry air, consider bringing a humidifier as the cooling/heating system's use throughout the night caused the air to be very uncomfortably dry.
I got what I paid for. Though I will admit I didn't expect that to-go breakfast to be so to-go if you know what I mean.
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,077 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.