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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The continental breakfast wasn't needs to be improved...
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m glad to hear that you had a great stay overall. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Continental Breakfast??? It was just OK to stay at this hotel. I am kind of mad at them since what they advertise a continental breakfast should be considered false advertisement. If you just need a place to crash for the night by all means go for it. Don't pay too much for it though.
Awesome The staff are very nice. I was comfortable through out my stay. One of the front desk clerk, a young lady I have forgotten her name, was very nice and professional.
cable It need increase more channel for the cable.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our TV channel selection was not to your satisfaction. Still, it’s great to hear that our staff provided you with excellent service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Pleasant Stay All of the other customer reviews must have been pre-renovation. The room was fine, but the mattress was firm and there wasn't a thermostat in the room. A great place to sleep overnight or for weeks. Staff was very friendly and accommodating.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the comfort of our beds was not to your satisfaction. Still, I am glad to read that you had a good stay overall. I truly appreciate your comments regarding our staff and the friendly customer service they provided. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to ou... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.