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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
New to this chain. If you don't know to ASK for a coffee pot and coffee, then nothing in the room. You have to ask for it, then carry pot and supplies and cups to the room. No signage about this advising you have to ASK...... Towels seemed starchy and scratchy, like worn and cheap towels Pillows not comfortable for me, too dense and firm, but my preference is softer.
Business response:
Thank you for taking the time to write a review of your stay. We apologize that you were not informed of our customizable kitchen packs when you checked in. In an effort to provide our guests with the cleanest kitchenware possible, we store our items in a sterile environment and deliver them to our guest's room upon request. In response to your feedback, I will make sure our front desk staff clearly communicates our dishware policy as well as the other amenities we offer. Thank you again for posting your review. I do hope th... read more
Old Hotel This hotel seemed much OLDER than it is. I do not think there are a lot of choice hotels in Tracy and I'm guessing the lack of hotels is why this one seemed so worn out. They could use an upgrade/remodel.
family recommend to stay. the service is very good. I like the kitchen because I was traveling with children. we were cooking
Great hotel with full kitchen Loved it. Good location lots of shopping. Pleasant staff. Very clean. I would highly recommend.
Good value. Enjoyed my stay. Nice room with kitchen. Free WiFi. No amenities like workout room or hot tub. Morning breakfast is just coffee, fruit, and muffins. Still a great value though.
Business response:
Jonathan - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your stay and enjoyed your fully equipped kitchen. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice stay. Affordable. One of the nicer places to stay within town.
Peaceful Stay Quiet and peaceful place to stay. Near lots of food spots.
Could be cleaner, nicer They closed the coffee at 950 when it was supposed to be 10am, I asked if I could get some coffee, it was already thrown away. The selection of breakfast was poor, there was hardly any cars in the lot and almost everything was gone, or closed up. Not good. I had to practically beg for breakfast, which I paid for by staying here. People live here, be warned, the rooms smell musty, I used Febreeze and anti-fungal spray on everything(Target is across the street) to sanitize all I could. The service was o... read more
Room Room was very clean, only down fall is there were no cups. They do tell you if you need any items for the kitchen to let them know what you need but I would think cups and a coffee machine would be a must regardless.
Business response:
I really appreciate you taking the time to write a review of your experience with us. I am sorry to read that our new policy of keeping our cups and coffee makers at the front desk for request did not meet your expectations. I will be sharing your feedback on this procedure with upper management. We are continually working to improve our hotel, so I really appreciate your feedback. I do hope that you will return to our hotel, or any other Extended Stay America location in the future.
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,998 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.