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Extended Stay America Suites - Bristol

3.5
  • Hotels
  • Bristol, VA

About this business

HospitalityHotels

Location details

134 Salem Dr, Bristol, VA, 24201, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.52,491 reviews
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Ronald's profile image
Ronald 
8 years ago

Days inn is definitely out Was suppose to have a fridge , microwave , wi if service got fridge in room on 2nd day microwave on 4 th day never wifi , ice machine only on 1st floor and had to have room card keys reactivated 4 times. Room service only left 1 towel in room after daily cleaning. 

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Terri 
8 years ago

Not recommended The shower was peeling so bad it felt like we were standing on wet cardboard. The bed hurt and the boxspring was torn underneath. If you have pets, namely cats, don't take them here. They will crawl into the boxspring. We paid for a refrigerator and microwave for our son's formula, there wasn't one and they couldn't get one either. The air conditioner wasn't functioning, so it was hot one moment and cool the next. We could not wait to leave. 

Anonymous's profile image
Anonymous 
8 years ago

Needs some attention Hotel in serious dis-repair. Rooms were clean but run down. Hotel manager was very pleasant. Breakfast was good. 

William's profile image
William 
8 years ago

Room OK - Saw 2 Water Bugs (roaches). Room was OK but saw two water bugs (roaches). Complained at front desk. 

Marion's profile image
Marion 
9 years ago

Very bad room experience We were given a room with no hot water in the sink and the handle of the hot water in the shower came off in my hand (no hot water either!). For these inconveniences we needed to change rooms and given a $10 "discount". We have used this motel many times in the past but will not go back. 

Business response:

Marion, Thank you for taking the time to complete an online review for us. I apologize for the issues that occured during your stay. I have addressed the issues with our maintenance staff. I hope if you are in our area again, that you will reconsider and stay with us again. 

Anonymous's profile image
Anonymous 
9 years ago

What an almost the worst at a Days Inn Te cleaning crew only changed towels, room was not vacuumed until last day, bed linens never changed, trash basket never emptied, ice bucket liner was never changed, vanity and sink area was never cleaned until the last day of my stay. Poor accommodation for electrical plugs for computer. Lousy wireless access for computer. I must say,that on the last day of my stay, the woman, unlike the others, ho cleaned my room did an outstanding job of cleaning my room. She even noticed that the ... read more

Business response:

Thank you for taking the time to complete a review for us. I apologize that we did not meet your expectations. I have passed this information on to mystaff. I hope that if you are in our area again, that you decide to stay with us again. 

Cheryl's profile image
Cheryl 
9 years ago

Under construction - room wasn't ready when we arrived. When finally got to room, still no sheets. Never got WiFi or cell phone reception. 

Business response:

Thank you for taking the time to complete an online review for us. I apologize for the issues that occured during your stay. We are workinig deligently to get our renovations completed for a more enjoyable experience for our guests. 

Anonymous's profile image
Anonymous 
9 years ago

Stop over from PA to AL Facility seems run down. Toilet was not clean in room. There were urine stains on rim of toilet and tub was slippery/slimy. Toilet leaked/dripped all night. Would not stay there again. 

Business response:

First, I want to thank you for taking the time to complete an online review for us. I appologize for the issues that occured during your stay. I have passed this infomation along to our housekeeping staff, so we can learn from this and make sure provide our guests with outstanding customer service and clean and comfortable rooms. 

Anonymous's profile image
Anonymous 
9 years ago

Dirty and seedy Hotel was dark and seedy looking and needed maintenance (front door didn't work; had to use the side door to get in.) Room was very dirty. Had not been cleaned; beds were not made. Would not stay here again. 

Business response:

Thank you for completing an online review for us. I apologize that we did not meet your expectations during your stay. I have passed this information along to our staff so we can learn from our mistakes. I hope if you are in our area again, that you decide to stay witih us. 

Frequently asked questions about Extended Stay America Suites - Bristol

How is Extended Stay America Suites - Bristol rated?

Extended Stay America Suites - Bristol has a 3.5 star rating with 2,491 reviews. 

When is Extended Stay America Suites - Bristol open?

Extended Stay America Suites - Bristol is open now. It will close tomorrow at 12:00 a.m.