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Extended Stay America Suites Buffalo - Airport
- Hotels
- Cheektowaga, NY
About this business
Location details
901 Dick Road, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t spectacular wasn’t awful. The room was clean enough, the bed was comfortable, and I was able to have my dogs there. My room did smell like smoke which was kinda grossing me out, but overall it was a decent place to stay.
Business response:
Dear Lauren, We are glad to hear you found your stay decent and appreciated the comfort of your room, especially being able to stay with your dogs. We apologize for the smoke odor you encountered and will share your feedback with our team to improve guest comfort. At Extended Stay America, we strive to make every visit pleasant, and your comments help us do better. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, HotelManagement
Clean rooms and overall comfort stay, 30 mins from Niagara falls. Limited breakfast. Good for family stay.
Small beds Dirty bathtub Breakfeast very limited (muffin, granola bar, coffee)
Business response:
Dear Mario, Thank you for taking the time to share your experience. We are sorry that some aspects of your visit did not fully meet your expectations, as creating a comfortable and pleasant stay is very important to us. Your feedback regarding the room and breakfast has been shared with our team to help guide improvements. We truly value your perspective and hope you might give us another opportunity to welcome you back for a stay that reflects a higher standard of comfort and care. Sincerely, HotelManagement
They obviously are invested in keeping the place clean. It seemed they were always cleaning the hallways and common areas. Oddities: No shampoo?! Full kitchen in the room but no little table to eat. Maybe I’m nitpicking but I had to mime the word shampoo at the front desk and they gave me some sort of soap bar.
Business response:
Dear Dan, Thank you for taking the time to share your experience. We truly appreciate your recognition of our team’s commitment to keeping hallways and common areas clean, as cleanliness is a top priority for us. We also value your feedback regarding shampoo and the dining setup, as guest comfort is important. We will review these points to improve future stays. Your observations help us enhance our service and amenities for everyone. We are glad you stayed with us and hope to provide an even better experience next time. Sin... read more
Fue muy poco recomendable
Business response:
Dear Delibeth, Thank you for sharing your thoughts. We’re sorry to hear that your experience did not meet your expectations. Guest comfort and satisfaction are important to us, and we appreciate feedback that helps us better understand areas where improvements may be needed. Your comments will be shared with the team to ensure we continue to enhance the quality of our services. We value your perspective and hope to have another opportunity in the future to provide a more positive and enjoyable experience that reflects the hi... read more
Very nice
Business response:
Dear Zahid, We’re delighted to hear you had such a pleasant experience at Extended Stay America! It’s wonderful to know your time with us was enjoyable. Your kind words truly encourage our team to continue providing welcoming and comfortable stays. Thank you for sharing your feedback, and we look forward to the opportunity to host you again for another positive visit in the future. Sincerely, HotelManagement
There are no signs on the building at all, which is confusing. Absolutely nothing fancy about the accommodations but everything worked fine. The bed was comfortable enough while the pillows were a bit lumpy. There was plenty of hot water though the sink drained slowly. The breakfast was cheap. They went to Costco or someplace to purchase boxes of small muffins. Well, ok, you get what you paid for.
Business response:
Dear Guest, Thank you for your feedback! We're glad to hear that you had a great experience at ESA. We look forward to welcoming you back for another stay!
Frequently asked questions about Extended Stay America Suites Buffalo - Airport
How is Extended Stay America Suites Buffalo - Airport rated?
Extended Stay America Suites Buffalo - Airport has a 3.3 star rating with 1,105 reviews.
When is Extended Stay America Suites Buffalo - Airport open?
Extended Stay America Suites Buffalo - Airport is open now. It will close tomorrow at 12:00 a.m.