Extended Stay America Suites - Philadelphia - Plymouth Meeting – East

Business response:

We appreciate you taking the time to post your review. We are glad you enjoyed your stay with us. Our team is looking into the concerns you mentioned so we can prevent them from happening again. Thank you for being our guest, and we look forward to welcoming you at Extended Stay America again. Sincerely, Hotel Management 

Business response:

Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management 

Business response:

Mathieu, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Tamika, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at the Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Gregory, thank you for taking the time to tell us about your overnight visit! We are happy your overall stay was good. As per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. W We hope you will give us another opportunity to welcome you for the perfect ... read more

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management