Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Perry, Thank you for your feedback! We're thrilled to hear that you found the hotel very clean and quiet. Providing a comfortable and peaceful stay for our guests is our top priority, and we’re glad we met your expectations. Your kind words mean a lot to us, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back to Extended Stay America for another great experience in the future.Sincerely,Hotel Management 

Business response:

Dear David,Thank you for sharing your experience. It’s unfortunate that external noise impacted your stay, as a restful environment is always a priority. While some factors may be beyond direct control, every effort is made to provide a comfortable experience for all guests. Your feedback is appreciated, and the opportunity to welcome you again under better circumstances would be valued.Sincerely,Hotel Management 

Business response:

Dear Charles, Thank you for sharing your feedback about your stay. We are glad to hear that your overall experience was pleasant. However, we sincerely apologize for the issues that prevented it from being perfect. We appreciate you choosing our hotel, and we hope you will give us another chance to demonstrate the exceptional experience we aim to provide to every guest.Sincerely,Hotel Management