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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s okay
Business response:
Dear Yunjian,We appreciate you taking the time to leave your kind rating for Extended Stay America. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to see you again soon!Sincerely,Hotel Management
Basic hotel; Not bad Basic hotel. Not bad. Room had laminate floor; clean without the carpet. Room had a kitchen in it. Kitchenware provided at front desk. Breakfast was grab n go. Muffin & coffee; basic. Laundry room needed cleaning. The rest was alright.
Underwhelming The reception by the check in clerk was underwhelming. Only was going to give me one key card and then it appeared I was asking her to go out of her way when I asked for one for my wife…no one to greet customers when they came 8n, had a note to dial 0. Breakfast was correct and a breakfast bar or oatmeal….i think the caliber of customer staying at the facility is driving the poor service.
Business response:
Dear Guest, We apologize if your check-in experience did not meet expectations. Providing excellent service is our priority, and we will address this with our team. We also appreciate your comments about breakfast and will continue working to enhance our offerings. Your insights are valuable as we strive to improve. We hope you’ll consider giving us another opportunity to provide a better stay. Sincerely,Hotel Management
Over all was a great place to stay.
Nice
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a good stay and were impressed with the service. It was our pleasure accommodating you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Dear Wendy,Thank you for bringing your recent experience to our attention. We are genuinely sorry that we didn’t meet your expectations during your visit.At extended stay America, we pride ourselves on providing exceptional service, and it’s clear we missed the mark in your case. We’ve taken your feedback to heart and are using it to improve our training and procedures.We would greatly appreciate the opportunity to make this right. I’d like to invite you back as our guest so we can demonstrate our true capabilitiesYour satis... read more
Dirty
Business response:
Dear Uriel,Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback.Sincerely,Hotel Management
Return 2 night stay Great 2nd stay. Check in was easy. The room access was great. The room was just enough for our 2 night stay. My pup knew her way around, as this was our 2nd stay. Will use this as my place every time I come into town.
Business response:
Dear Guest,Thank you for your continued trust! It’s great to hear you had another enjoyable stay at Extended Stay America. Knowing you and your pup feel comfortable here means a lot. Looking forward to welcoming you back on your next visit!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,970 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.