Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Johnna, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay and that our property and service met all your expectations! We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management 

Business response:

Dear Susan, Thank you for staying with us and sharing your feedback. We are pleased that you found the beds comfortable and the room spacious. However, we regret that the room key and noise concerns affected your stay. We understand how frustrating that can be and will look into ways to ensure a more seamless experience for future guests. Additionally, we appreciate your thoughts regarding our complimentary grab-and-go breakfast and will share them with our brand leaders to help them plan on future enhancements. Guest satisf... read more

Business response:

Dear John,Thank you for being a valued guest of Extended Stay America. We're delighted you enjoyed your stay and found our hotel welcoming. We're sorry for the disturbance caused by noise from above. We understand how important a peaceful environment is, and we'll look into ways to minimize this kind of disruption. We truly appreciate your continued support and look forward to hosting you again with an even more comfortable experience. We look forward to your next stay.Sincerely,Hotel Management 

Business response:

Dear Melica, Thank you for your kind review! We are so happy to hear that you enjoyed your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it’s wonderful to know we met your expectations. Your feedback is greatly appreciated, and we’re thrilled that you had a positive experience. We look forward to welcoming you back to Extended Stay America for another great stay.Sincerely,Hotel Management