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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was great! Our room was musty smelling, someone else’s trash was under our sink. We didn’t discover the trash until the following day. The toilet also was clogged. I wouldn’t stay again, but the customer service was great. The gentleman that helped us did everything in his power to get us in a room as quickly as possible (it was 2AM).
Business response:
Dear Guest, We sincerely appreciate your acknowledging our team's exceptional service, particularly during your late arrival. Please accept our apologies for the cleanliness and maintenance issues you encountered - this falls short of our usual standards. Your feedback about the room's condition has been shared with our housekeeping and maintenance teams to prevent future occurrences. While we regret these shortcomings affected your overall experience, we are grateful for your recognition of our staff's efforts to accommodat... read more
Good Stay
Business response:
Thank you for your feedback. We're always looking for ways to improve and would love to know how we could have made your experience better. Please feel free to reach out with any suggestions.
The hotel and room were fine. But the "breakfast included" as Expedia called it, was just coffee and granola bars. Not cool when looking for a hotel with "breakfast included." But very friendly staff, and it was quiet.
Great option for price Great customer service and friendly staff
Business response:
Dear Guest, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 754,162 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.