This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will not visit this property in particular due to their business practices. Fortunately my plans had changed so it was only me but I had my reservation for 3 people. Had I come with those people, I would have had to go to another Extended Stay property due to this location only had the 1st and 4th floors available with only singles available. The room had no dishes, just 2 ice cube trays and a dish drying towel. I requested dishes because I chose to have a kitchen but that almost seemed like an alien concept. Once I went t... read more
Business response:
Dear Lisa, We regret any inconvenience you experienced with room availability, kitchen supplies, and payment processing. Our goal is to provide a seamless and comfortable stay, and we apologize if we fell short. Kitchenware is available upon request, and we appreciate your patience as we assist with your needs. Please know that we take your concerns seriously and will work to improve our processes moving forward. We hope you’ll give us another chance to provide a much better experience next time.Sincerely,Hotel Management
Great!
Great quit place staff is patient with customers and actually care about your stay
Business response:
Hi Christopher! We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the near future and thanks for choosing ESA Jackson North!
Precisa melhorar a limpeza de corredores, recepção. Chuveiro com pouquíssima pressão se água, pouca oferta de shampoo e condiocionador. Pelo preço da diária, poderiam oferecer melhor.
Business response:
Dear Guest, We are disappointed to know that we did not meet our usual high standards and apologize for any shortcomings regarding the amenities we provide during your stay. Also, there are certain times of the day when the public areas are in heavy use; we always have staff available to tidy up as needed. Thank you for bringing this to our attention. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to the area!Sincerely,Hotel Management
Great customer service & comfortable room Fanatic place to stay. Customer service is excellent. Clean, comfortable, and cozy. Will definitely stay again.
Business response:
Dear Michelle, Thank you for your thoughtful feedback. We are delighted to hear that you had a fantastic experience with our customer service and enjoyed a comfortable stay. It’s wonderful to know that our team contributed to making your time with us so enjoyable. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more.Sincerely,Hotel Management
Excellent service staff is great
Business response:
Dear Stephon,Thank you for your wonderful review! We are delighted to hear that you had an excellent experience at Extended Stay America and that our staff made a positive impression. Providing great service is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back for another fantastic stay!Sincerely,Hotel Management
Ok, but not great Staff was wonderful, room was quiet and clean, breakfast was underwhelming. It consisted of coffee, tea, nutragrain bars and pre packaged small muffins. Only toiletries in the room was a small bar of soap.
Business response:
Dear Marcia, Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of your stay. However, we apologize if the breakfast selection did not meet your expectations. We will share your valuable feedback with our leadership to enhance our breakfast offerings. Also, we offer a limited selection of toiletries at the front desk, we recommend that guests bring their preferred personal care items for a more comfortable extended stay experience. We appreciate your comments and look fo... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,996 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.