This profile has been claimed by the business owner or representative.
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Excellent service
Business response:
Dear Miguel, We are delighted to see you taking the time to share about the outstanding hospitality you experienced during your stay at Extended Stay America. Our team works hard to ensure a welcoming, friendly, homelike atmosphere, and it is rewarding to see that this was reflected in your stay. Your kind words serve as an encouragement to all of us. We look forward to welcoming you back anytime you are in the area.Sincerely,Hotel Management
Staff is very friendly, checked in and went to our room but when pulled sheet down there was something from a previous guest that was made up with the bed. I called the front and they immediately changed our room and brought new keys to us, but not the best 1st impression.
Business response:
Dear Valeska,Thank you for your feedback and for acknowledging our staff’s prompt response. We sincerely apologize for the initial oversight in your room, as this does not reflect our commitment to cleanliness and guest comfort. We understand how important a great first impression is and regret that we fell short. Your comments will be shared with our team to ensure higher standards moving forward. We appreciate your patience and hope to provide you with a seamless experience on your next visit.Sincerely,Hotel Management
Average It was okay. The hotel had some weird smells. I wasn’t in the room all day since it was a business trip. He breakfast wasn’t breakfast, it was a muffin or nutrigrain bar and coffee. The staff was very friendly and polite.
Business response:
Dear Guest,Thank you for choosing Extended Stay America! We’re glad to hear that our team made a positive impression with their friendliness and politeness. We apologize that the breakfast offerings didn't meet your expectations. It’s important to us that every aspect of your stay meets expectations, and we’ll address these areas to improve our guest experience. We appreciate your feedback and hope to have the opportunity to serve you again in the future.Sincerely,Hotel Management
Definitely would stay again
G
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,996 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.