Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear David,We appreciate you taking the time to share your experience. It’s great that you were able to secure a more private room, but we understand that certain aspects, such as the check-in setup, noise levels, and breakfast offerings, did not fully meet your expectations. Guest comfort is important to us, and we will take your feedback into consideration as we work to enhance the overall experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel ... read more

Business response:

Dear Jose, Thank you for providing your valuable feedback. We are pleased to hear that you recognized the exemplary condition of Extended Stay America. Upholding a clean and well-maintained environment is fundamental to our commitment to hospitality, and we are grateful to have met your expectations. We look forward to the opportunity to serve you again in the near future.Sincerely,Hotel Management 

Business response:

Dear Laura, Thank you for your wonderful feedback! We’re so pleased to hear that you had a relaxing and quiet stay at Extended Stay America. It’s always great to know that our guests feel comfortable and well taken care of. We truly appreciate your kind words and are grateful for your support. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Management 

Business response:

Dear Marvin, Thank you for sharing your thoughts! We’re thrilled to hear that your experience at Extended Stay America was a positive one. Providing a welcoming and comfortable environment is our priority, and we’re so glad we could meet your expectations. We look forward to having you with us again for another great stay!Sincerely,Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards 

Business response:

Dear Justice,Thank you for your feedback. We regret that we were unable to fully meet your expectations during your stay. Guest satisfaction is important to us, and we are always working to improve our services to better accommodate our guests' needs. We appreciate your input and hope to provide you with a more satisfying experience in the future.Sincerely,Hotel Management