Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Anterneia, Thank you for choosing Extended Stay America! We're delighted to learn that you had such a memorable stay and that Justin went above and beyond to accommodate you. We are very fortunate to have him on our team and will surely pass along your compliments. Providing exceptional service is our priority, and your kind words make it so rewarding. We look forward to welcoming you back in the near future! Sincerely,Hotel Management 

Business response:

Dear Ananya, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Your input is invaluable to us as it helps us in our continued efforts for enhancements. We hope you will consider giving us a future opportunity to welcome you back and show you the flawless visit you deserve. Sincerely,Hotel Management 

Business response:

Dear Cesar,Thank you for your feedback. We regret any disturbance caused by the AC noise and understand how important a peaceful environment is for a comfortable stay. Your comments will be shared with our maintenance team to ensure necessary improvements. We appreciate your patience and hope to provide you with a more seamless experience.Sincerely,Hotel Management 

Business response:

Dear eduardo, Thank you for sharing your valuable feedback regarding your recent stay. We recognize the significance of providing our guests with a tranquil and comfortable environment, and we sincerely apologize for any shortcomings during your visit. Your patience is greatly appreciated, and we want to assure you that our front desk staff is always available to assist in enhancing your comfort throughout your stay. We hope that the remainder of your time with us was enjoyable, and we look forward to the opportunity to acco... read more