Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Maria, It was disappointing to read your comments about your stay at our hotel. We are sorry for not meeting your expectations regarding the breakfast and the inconvenience caused in the bathroom. We can assure you that what you experienced is not acceptable by our standards of accommodations and services we strive to uphold, and we will appropriately review your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as it will help us improve the exp... read more

Business response:

Dear Anthony,Thank you for reviewing your stay at Extended Stay America. We're so glad to hear that you had a great stay. It's always a pleasure knowing our guests had a positive experience. Our team works hard to create a welcoming and comfortable environment, and it's rewarding to know it made an impact during your visit. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Christina, Thank you for your feedback. We’re delighted to hear that you found the property clean, quiet, and overall to your satisfaction. Our team works hard to maintain a peaceful and comfortable environment for all guests, and we’re glad it contributed to your positive experience. We truly appreciate your kind words and hope to continue exceeding your expectations. We look forward to welcoming you back to Extended Stay America for another relaxing stay in the future.Sincerely,Hotel Management 

Business response:

Dear Verl, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be delighted to know they played a significant role in making your stay memorable. Thank you for allowing us to serve you. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management 

Business response:

Dear Steven, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management