Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Halima,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the availability of cooking equipment. We understand how important it is to have the necessary tools for a comfortable stay, and we regret that we did not meet your expectations in this regard. We will review our procedures to ensure this is addressed moving forward. We hope to have the opportunity to welcome you again for a more seamless experience.Sincerely,Hotel Management 

Business response:

Dear Charles, Thank you for selecting Extended Stay America for your recent visit to our city and for providing your feedback. We are pleased to learn that you enjoyed a restful stay in our comfortable and secure accommodations. It was a pleasure to host you, and we look forward to the opportunity to welcome you back on your next visit to the city.Sincerely,Hotel Management 

Business response:

Dear Eric, Thank you for sharing your feedback. We’re glad to know your stay was satisfactory overall. We strive to provide a comfortable and convenient experience for our guests, and we appreciate your comments, which help us improve. If there’s anything specific you feel we could have done better, please don’t hesitate to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards