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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed awhile, in several rooms, and every room we had was cleaned very well. The staff is wonderful! Very friendly and warm, yet firm when needed. They create a very safe, welcoming environment. Very happy with our stay there, i appreciate them so much!
Business response:
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our rooms to be well-cleaned and our staff to be friendly and welcoming.Creating a safe and comfortable environment for our guests is always our top priority, and it’s wonderful to know that this made your stay enjoyable. Your kind words mean the world to us and will certainly be shared with our team—they’ll be so encouraged to hear your appreciation!We hope to have the pleasure of welcoming yo... read more
Quiet low key spot Front desk was extremely friendly. The property is quiet and the rooms were very spacious and a very different layout. I will stay here from now on and thankful I found this location
The rooms were not cleaned completely, the furniture was falling apart. Shower handle fell off, bathroom sink faucet was loose. Sheets werw dirty, floors not swept, holes in doors, cabinets with no handles, and peeling finishes. The staff was pleasant and helpful, but the facilities need help. The second floor smelled like fresh marijuana for the three days we were there.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered upon arrival and understand your frustration. Your experience is not up to the high standards we aim to provide, and we regret that your stay started on such a negative note. We will immediately address these issues with our housekeeping and maintenance teams to ensure that all rooms are thoroughly checked and in good working condition before guest arrival. On the positive side, it is nice to know our staff was helpful during your time with us, making it a sat... read more
Fine for the price. Not the cleanest floors. TV didn’t work but you could login to Netflix if you have it.
Business response:
Dear Guest, We appreciate your feedback and regret that certain aspects of your stay did not meet your expectations. Maintaining high standards of cleanliness and ensuring that all amenities function properly is our top priorities. We apologize for any inconvenience you experienced during your visit. Our team is reviewing your comments to make the necessary improvements. We hope to have the opportunity to provide you with a more comfortable and seamless experience on your next visit. Thank you for letting us know how we can ... read more
Manager Javier was amazing
Business response:
Dear Alessandra, Thank you for your kind words regarding our service. We strive to provide exceptional hospitality to all our guests, and it's rewarding to hear that we exceeded your expectations. We appreciate your feedback and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Always clean & comfortable My only complaint was the TV. The volume didn’t work, after telling the receptionist, she gave us a new remote, it still didn’t work.
Pretty comfortable!
Business response:
Dear Humera, thank you for your feedback. We are so delighted to see that your stay was a comfortable one! Our team works hard to provide an enjoyable experience and your feedback motivates them to continue that work! We look forward to welcoming you back for another great experience! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,767 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.