Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear francisco, We are thrilled that you loved so much about staying with us, and we will certainly share your compliments with our entire staff! It was a true pleasure having you as our guest here at Extended Stay America, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Stacia, Thank you for selecting Extended Stay America for your recent stay. We are committed to providing our guests with a comfortable and memorable experience. It is rewarding to know that we met your expectations and that you found our services to be of great value. We would be honored to have the opportunity to host you again in the future and sincerely hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear JOEL, Thank you for taking the time to recognize the efforts of our front desk associate at Extended Stay America. We are delighted to learn that you had a positive experience during your check-in and check-out processes. Our commitment to making guests feel valued and well cared for is fundamental to our service philosophy. Your kind feedback serves as an inspiration for us to continue delivering exceptional hospitality, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management 

Business response:

Dear Jacob, We sincerely apologize for the issues you encountered during your stay and deeply regret that your experience did not meet the high standards we strive to provide. We understand your concerns about the bed's cleanliness and comfort and are investigating these issues to ensure they are addressed promptly. Apart from this, we hope you had a satisfactory time. We hope to welcome you back and provide the exceptional stay that you deserve.Sincerely,Hotel Management 

Business response:

Dear Cesar, We extend our gratitude for taking the time to provide us with your review. We are delighted to acknowledge your positive experience and are pleased that you consider our establishment a noteworthy location. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management 

Business response:

Dear Halima,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the availability of cooking equipment. We understand how important it is to have the necessary tools for a comfortable stay, and we regret that we did not meet your expectations in this regard. We will review our procedures to ensure this is addressed moving forward. We hope to have the opportunity to welcome you again for a more seamless experience.Sincerely,Hotel Management