Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Tamandih, We sincerely apologize that your experience did not meet your expectations. We take all guests' concerns seriously and are disappointed to hear about the issues you encountered during your stay. Our team is checking your room and investigating the situation to ensure that our facilities are properly maintained to prevent such incidents. On the positive side, it is great to know that you were pleased with the location and had an overall pleasant time. We appreciate your comments and hope you will consider givin... read more

Business response:

Dear Pharaoh, Thank you for your feedback! We're so glad to hear that you had a pleasant stay and enjoyed the cleanliness of your room. Our team strives to provide excellent service, and it's great to know that their efforts stood out during your visit. We truly appreciate your kind words and look forward to welcoming you back to Extended Stay America in the future. Sincerely,Hotel Management