Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Jordan, Thank you for your feedback. We’re glad to hear that the room met your needs for your weekend stay. We understand that our property may not offer the upscale amenities some guests prefer, but we strive to provide clean, comfortable accommodations at great value. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future. Sincerely,Hotel Management 

Business response:

Dear Rashad, Thank you for sharing your feedback. We are pleased to hear that you enjoyed an overall positive and affordable stay. However, we sincerely apologize for the inconvenience caused by the limited breakfast options and the unavailability of key cards. Your comments are invaluable, and we will work diligently to address these concerns to enhance the guest experience. We hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Isaiah, Thank you for your wonderful review! We are thrilled you had such a positive experience with us. It’s truly rewarding to know that you enjoyed your time here, and we appreciate your kind words. Your feedback is invaluable in helping us continually improve and provide the best possible service. We look forward to welcoming you back to Extended Stay America for another memorable stay and are committed to making your next visit even more enjoyable.Sincerely,Hotel Management