Extended Stay America Suites - Tampa - Casino Area

Business response:

Thank you, Annetta, for your kind words! We are delighted to hear you enjoyed your stay at Extended Stay America and had a smooth check-in experience. We look forward to welcoming you back soon for another wonderful visit!Sincerely,Hotel Management 

Business response:

Dear Felix,We sincerely apologize for the issues you encountered during your stay, including the condition of the shower, the hole in the wall, and the unexpected guest in the bathtub. We take your concerns seriously and will address these matters with our team to ensure a more comfortable environment for future guests. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management 

Business response:

Dear Ruby, Thank you for choosing Extended Stay America. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.Sincerely,Hotel Management 

Business response:

Dear Sarah, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon! Wishing you a delightful holiday!Sincerely,Hotel Management