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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Me espanto 2 cucarachas en el cuarto. Eso fue
Business response:
Dear Herminio, Thank you for being our guest. We are sorry about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. However, the room you occupied will be professionally inspected as a precaution. Thank you again for bringing this to our attention, and we hope you will consider giving us another opportunity to host you in the future. Sincerely,Hotel Management
Everything was excellent
Business response:
Dear Jose,Thank you for the fantastic review of Extended Stay America. We’re delighted to know that your experience was so positive. Providing an excellent stay for our guests is always our goal, and it’s wonderful to hear we met your expectations. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Staff was amazing on ensuring we got checked in quickly.
You have to order and pickup any and all kitchen supplies including glasses, cutlery and plates from the front desk. No coffee maker or dishwasher. Breakfast is very limited. Parking lot wasn't plowed 6 days after snow.
Business response:
Dear Johanna E, Thank you for staying at our hotel. We are happy your overall experience was pleasant; however, we want to apologize if we did not meet all of your expectations and regret the inconvenience caused.We appreciate you taking the time to share your concerns. We hope to accommodate you again in the future.Sincerely,Hotel Management
The staff is very helpful and courteous. I accidentally booked at the Extended Stay across the way. Katie & Eli helped me make the correct booking. Thank you!
Just found the cleanliness lacking. Floor didn’t seem to have been mopped in a month. I ended using a hand towel to mop it. It was black after and so were our socks. In general it was rundown, leaky faucet, rusty bathtub drain. Bed was very comfortable. Some remodel work was in progress.
Business response:
Dear Theodore,We deeply regret the condition of the floor and other maintenance concerns during your stay, as this is far from the standard we aim to uphold. While the comfort of the bed and ongoing renovations are positive notes, the lack of cleanliness and visible wear will be addressed with our housekeeping and maintenance teams. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,760 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.