Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Jesse,Thank you for reviewing your stay at Extended Stay America. We're delighted to know you had an enjoyable time during your stay. It's always our goal to provide a positive and comfortable experience for our guests, and we're glad we could deliver that for you. Thank you for being our guest. We look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Lisa, Thank you for choosing Extended Stay America to visit our city. We are pleased that our associates took good care of you. It was our pleasure hosting you, and we hope to do so again on your next visit.Sincerely,Hotel Management 

Business response:

Dear James, Thank you for staying with us and sharing your review. We apologize for the issues you had in your suite. We work hard to provide every guest with spotless, fresh accommodations; therefore, we are disappointed this was not your experience. We regret not meeting your expectations. Your satisfaction is our top priority, and we hope to earn back your trust in our hotel on your next visit to the city.Sincerely,Hotel Management 

Business response:

Dear Jaime, We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is important to us. However, we regret that we fell short of your expectations. We recognize the importance of addressing any concerns and will work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back.Sincerely,Hotel Management