Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Lisa, Thank you for choosing Extended Stay America to visit our city. We are pleased that our associates took good care of you. It was our pleasure hosting you, and we hope to do so again on your next visit.Sincerely,Hotel Management 

Business response:

Dear James, Thank you for staying with us and sharing your review. We apologize for the issues you had in your suite. We work hard to provide every guest with spotless, fresh accommodations; therefore, we are disappointed this was not your experience. We regret not meeting your expectations. Your satisfaction is our top priority, and we hope to earn back your trust in our hotel on your next visit to the city.Sincerely,Hotel Management 

Business response:

Dear Jaime, We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is important to us. However, we regret that we fell short of your expectations. We recognize the importance of addressing any concerns and will work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back.Sincerely,Hotel Management 

Business response:

Dear Jason, Thank you for your kind review! We’re thrilled to hear that Faith and the front desk team made your stay enjoyable. Providing excellent service and making our guests feel welcome is a top priority for us, and we’re glad to see that reflected in your experience. We truly appreciate your feedback and will be sure to pass along your compliments to Faith and the team. We look forward to welcoming you back to Extended Stay America soon! Sincerely,Hotel Management 

Business response:

Dear Steffon,Thank you for the generous review of Extended Stay America. We're glad we could provide a clean and comfortable space at a price that worked for you. We strive to offer simplicity and value to ensure a pleasant stay for all our guests. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management 

Business response:

Dear Cheaquanda, Thank you for your kind words! We’re thrilled to hear that you love your experience at Extended Stay America. It’s our goal to provide a comfortable and enjoyable stay, and we look forward to welcoming you back in the future.Sincerely,Hotel Management