Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Wen, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours. Our goal is to welcome every guest to a clean, comfortable, well-maintained suite combined with excellent service. Your comments will be addressed appropriately as we continuously improve. Thank you for choosing us, and we hope to have the opportunity to host you again.Sincerely,Hotel Management 

Business response:

Dear Daniel, Thank you for choosing our hotel. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, we would love your feedback. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management 

Business response:

Emma, Thank you for sharing your feedback about your most recent stay with us. Your response is very important to us. We are thrilled you enjoyed your stay with us and hope you will allow us to welcome you back one day soon. Have a wonderful Holiday season. Warm Regards, 

Business response:

Dear Waiyan,Thank you for your kind review! We are so glad to hear that you have had great experiences with us and appreciate your recognition of our front desk and housekeeping teams. At Extended Stay America, we are committed to providing exceptional service, and we look forward to welcoming you and your friend again soon!Sincerely,Hotel Management 

Business response:

Dear Daphne,Thank you for the generous review of Extended Stay America. We’re thrilled that you had a pleasant stay with us and that you enjoyed the convenience of having a kitchen. We strive to make our guests feel at home, and it’s great to know that this feature added to your comfort. Thank you for choosing to stay with us; we hope to have the opportunity to host you again during a future visit.Sincerely,Hotel Management