Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Daniel, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. Apart from this, we hope you had a pleasant time and will give us another chance to serve you again.Sincerely,Hotel Management 

Business response:

Dear ROSANGEL, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we thank you for acknowledging our efforts. Employees such as Marcelo and Daniela exemplify the dedicated spirit of service that we highly value. Your support and recommendation mean a lot to us, and we are grateful for your recognition. It was a pleasure to host your visit, and we look forward to the opportunity to welcome... read more

Business response:

Thank you for your review, we hope to see you again very soon. 

Business response:

Dear Darynee, Thank you for taking the time to share your excellent feedback about Extended Stay America on behalf of our entire team. We are thrilled to hear that you enjoyed your stay. Your feedback serves as a source of motivation for us to uphold the highest standards. It was a pleasure to host you, and we look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management