Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Viri, Thank you for your feedback. We apologize for the changes in your accommodation and the issues you experienced with the water taps. We understand how important consistency and comfort are, and we regret that we did not meet your expectations in these areas. Your comments have been shared with the appropriate team to ensure improvements are made. We appreciate your understanding and look forward to welcoming you back for a better experience.Sincerely,Hotel Management 

Business response:

Dear Lux, Please accept our sincerest apologies for the issues you experienced during your stay. We regret any disappointment during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Additionally, please know that for guests staying less than a week and for guests who desire additional housekeeping services, we offer the opportunity to purchase full housekeeping or refresh services for a nominal fee.Our top priority is to ensure... read more

Business response:

Dear Demetrius, Thank you for taking the time to review your stay with us. We are thrilled that you enjoyed our peaceful location. At Extended Stay America, we prioritize providing a comfortable and relaxing environment for our guests. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Management 

Business response:

Dear Mauricio,We're pleased to know that the value of your stay met your expectations. Our team is dedicated to providing a comfortable experience, and we're always looking for ways to enhance the quality of our guest's experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management 

Business response:

Dear Christa, Thank you for your thoughtful review! We are delighted to hear you enjoyed the serene environment during your stay at Extended Stay America. It is great to know the proximity to nearby conveniences, like Jack in the Box, added to your experience. We look forward to hosting you again and providing another comfortable and enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Shawn,Thank you for the terrific review of Extended Stay America. We’re truly grateful for your continued trust and are excited to have another opportunity to host you. Our team is committed to delivering an exceptional experience, and we’ll make every effort to ensure your next visit is even more enjoyable. Thank you for allowing us to be part of your travel plans; we look forward to seeing you again.Sincerely,Hotel Management 

Business response:

Dear Timothy, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management. 

Business response:

Thanks for the perfect rating, Laura!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Extended Stay America Premier Suites - Boise - Meridian.Have a wonderful day!