Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Jessica,Thank you for being our guest at Extended Stay America. We’re glad to know you appreciated the spaciousness of your room. We understand how important it is to have a comfortable, open space to relax, and your feedback helps us continue to focus on creating a welcoming environment for our guests. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards 

Business response:

Dear Karen, We appreciate your fantastic review of Extended Stay America and for being our valued guest. We are happy you had a quick check-in. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a fantastic night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit. We hope to provide you with another great stay soon.Sincerely,Hotel Management 

Business response:

Dear Margarita, thank you for your kind feedback! We're so glad to hear you had a positive experience with our staff. We take great pride in offering friendly and helpful service, and it’s always rewarding to know our efforts are appreciated. We hope to have the pleasure of welcoming you back for another stay soon! Sincerely, Hotel Management. 

Business response:

Dear Michelle, Thank you for your feedback. We’re glad you found our location convenient and appreciated the cleanliness and spaciousness of your room. While we strive to provide excellent value, we apologize for the musty smell you experienced and will address this with our maintenance team to improve the overall atmosphere. Your input helps us enhance guest satisfaction, and we’re grateful you chose to stay with us. We look forward to welcoming you back for an even better experience! Sincerely,Hotel Management 

Business response:

Dear Jovita, Thank you for choosing Extended Stay America while you are in the city and for taking the time to share your feedback with us. We are glad to learn that you enjoyed your time with us. Please return soon for another seamless experience whenever your travel brings you to the city again.Sincerely,Hotel Management