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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.
Business response:
Dear Timothy, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management
Met my basic need. The hotel was reasonably clean including the room. However, the bathroom tub drain stopped was broken so water backed up in the tub when showering. In addition, the bathroom sink faucet linked when the water was on. The staff was very responsive in having maintenance repair the problems. Suggest house keeping or maintenance perform routine checks to minimize such issues prior to guests’ arrivals. It was disappointing that coffee was not available.
Business response:
Dear Mel, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the bathroom plumbing and the absence of coffee during your stay. While we’re glad our staff responded promptly, we understand how these inconveniences impacted your experience. Your suggestion for routine checks is valuable, and we will work on improving this process. We appreciate your patience and hope you will consider staying with us again for a more seamless experience in the future.Sincerely,Hotel Management
Everything I needed. Staff is super nice.
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,441 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.