Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest,Thank you for the fantastic review of Extended Stay America. We’re so glad that our team made you feel welcome and that you found the room clean and the beds comfortable. We’re also happy to know that your dog was well accommodated. It’s always a pleasure to host guests with their furry companions. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Raphael, Thank you for your feedback. We appreciate your positive comments and are glad your stay was overall good. However, it seems something about your experience wasn’t up to your expectations. We apologize for any inconvenience and would love to learn more about any concerns or issues you may have faced so we can improve. We hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Gregory, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home away from home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. We sincerely appreciate you taking the time to acknowledge our efforts and look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management 

Business response:

Dear Joan, Thank you for taking the time to review your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management