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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very friendly and provided extra blankets and pillows when we asked for them. There were dogs in rooms beside us but could not hear them once we were in our room. Cons were this is an older place and definately needs new mattresses. Ours were stained and pretty worn out. Refridgerator did not work and freezer was only half working. Took all night to freeze a tray of ice.
Business response:
Dear Risa, Thank you for taking the time to share your experience. We're pleased to read our staff was able to accommodate your requests and that you found the room peaceful. However, we sincerely apologize for the issues you encountered with the mattress and refrigerator. We understand how important these details are for a comfortable stay, and your feedback will help us address these concerns. We hope you’ll give us another opportunity to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Refrigerator didn’t work in room tub could’ve been cleaner
Business response:
Dear Anthony, Thank you for your feedback. We're glad you chose to stay with us, but we're sorry to hear about the issues with the refrigerator and the tub cleanliness. Your concerns are important to us, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to provide a better experience during your next visit. We look forward to welcoming you back!Sincerely,Hotel Management
the best staff
Everything appears to be clean but the first thing I see is a roach in the shower. I know these things happen but it just makes me worry about other creepy crawly things.
Business response:
Dear Leesa, Thank you for your feedback. We are glad to hear that you found the room clean overall. We understand your concerns regarding the roach sighting, and we appreciate your understanding that such occurrences can happen. We take these matters seriously and are committed to ensuring a comfortable and pest-free environment for our guests. We hope to have the opportunity to welcome you back for a more positive experience.Sincerely,Hotel Management
Had a wonderful time visiting. The rooms were clean and very big and comfortable. Definitely coming back.
Business response:
Dear Lucy, We are thrilled you enjoyed your stay at Extended Stay America, and we are happy to read how much you liked your spacious and clean room. The extra space in the room can make your visit feel more like home, which is something many of our guests tell us they love. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Hotel Management
A nice place for a short or long stay This is a brand new hotel, so everything is new and clean. The bed was comfortable and the room spacious, and I wasn't able to hear any of the other guests.
Business response:
Dear KariLynn, Thank you for sharing your feedback. We're sorry to hear that some aspects of your stay did not meet your expectations. While it's good to know the room was satisfactory, we regret any inconvenience with the check-in and the bathroom amenities. Your input is valuable, and we will share it with the team to enhance future guest experiences.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,996 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.