Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Brad, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you taking time out of your day to recognize our efforts. It was a pleasure having you, and we hope to see you again on your next visit to the area.Sincerely,Hotel Management 

Business response:

Dear Tracey,Thank you so much for noticing our efforts to maintain a spotless and welcoming environment. We are glad our location was convenient for everything you wanted to do on this visit. It was also delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management 

Business response:

Dear Jeremy, Thank you for reviewing your recent stay at Extended Stay America. Our goal is to provide exceptional service, and we are thrilled that our team met your expectations. We appreciate your recommendation, and your comments will be shared with our staff, recognizing their dedication to outstanding hospitality. We look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Latress, Thank you for your candid review of your recent stay at our hotel. Your feedback is valuable to us as we strive to improve with every guest's visit. Our goal is to provide an outstanding stay for every guest; therefore, we apologize for any inconvenience you encountered during your time with us. We cannot thank you enough for your patience and understanding. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve.Sincerely,Hotel Management 

Business response:

Dear Peter, Thank you for sharing your thoughts with us. We appreciate your feedback on the facility and acknowledge your concerns regarding the selection of breakfast. We understand the importance of offering a variety of options, and your comments will be shared with the team as we look for ways to improve. While the property may feel outdated, we remain committed to maintaining a comfortable and pleasant stay for our guests. We hope to have the opportunity to welcome you back in the future with an improved experience.Sinc... read more