Extended Stay America Suites - Tampa - Casino Area

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards 

Business response:

Dear Michelle,Thank you for taking the time to review your stay at Extended Stay America. We’re overjoyed to know that our property was the perfect fit for your trip. It’s rewarding to hear that you found our accommodations both tidy and comfortable, as we strive to create an inviting atmosphere for all our guests. Your kind words inspire us to keep shining brightly in hospitality. Thank you for recommending us to future guests. We look forward to welcoming you again soon.Sincerely,Hotel Management 

Business response:

Dear Brian,We appreciate your feedback regarding the cleanliness of our property. We strive to provide a welcoming and spotless environment for our guests, and we apologize that we fell short during your stay. Your comments will be shared with our housekeeping team to ensure a cleaner and more welcoming environment for our guests. We continually strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can show you the hospitality you deserve.Sincerely,Hotel Management 

Business response:

Dear Pauline, Thank you for your feedback! We’re glad to hear that you found the room decent for the price paid. Our goal is to provide good value and comfort to our guests. If there are any specific areas where you feel we can improve or enhance your experience, please let us know. We appreciate your support and look forward to welcoming you back for another stay in the future. You’re always welcome back!Sincerely,Hotel Management